Monday 31 December 2012
New Years Resolutions 2013
The New Year stretches before us like 365 blank pages of a personal diary. What will be written on those pages by this time next year? Will it be a tale of health, wealth, romance and wondrous prosperity? Or will those pages tell a story of misery, sorrow and sadness?
There's only one thing for sure... whatever is written on those pages will be authored by you and me! Isn't that neat? Just think... each of us is writing our own personal action adventure... and... . . . . We Can Make It Come Out Anyway We Want!
The above words were written by Neil Asher on his blog, and don't they just ring true? As we approach the start of a New Year, we all have the opportunity to start afresh, to turn over a new leaf, to be everything we wanted to be. The possibilities are endless, limited only by our own imagination, and self-imposed obstacles.
What is stopping you moving ahead, moving forward, being what you want to be?
What boundaries are you placing in your own way? What patterns of thinking or behaviour are inhibiting you from being your best?
2013 . . . and of course the number 13 have negative perceptions for many people, especially those who are of a superstitious nature. However this form of negative thinking should'nt be allowed to hold us back from achieving our goals for the year.
Its a New Year again, and an opportunity to d things differently, do them better or achieve new goals. The New Year is a time when many of us contemplate making changes in our life. For some, these will be minor alterations, whilst others may be considering more major changes. Commonly these changes involve shifts in behaviour (such as deciding to lose weight, to stop smoking, to take more exercise or to change direction in our careers or relationships). Often these changes have been germinating in our conscious or unconscious mind for some time, and a New Year offers us the opportunity psychologically to make a new start.
Research suggests there are three groups which people belong to when considering changing their behaviour, which broadly speaking can be categorised as:
non-contemplators: this group are generally happy with their lot, and see no need to change. This may be due to lack of insight, lack of motivation or being genuinely satisfied with their life and lifestyle at this time
pre-contemplators: this group have occasional (and perhaps increasing) pangs of guilt or dissatisfaction with their current situation, and would like certain things to be different. However, these insights are fleeting and have not yet become sufficiently irritating or disturbing to convert into the action required to change
contemplators: This group have reached the point where they are ready to take positive action to change. They are sufficiently dissatisfied with their current situation to make positive behavioural changes. This group are the prime focus of campaigns aimed at Smoking cessation etc at this time of year.
If you have reached the point where you are motivated to change, how might you improve your chances of success? The pointers outlined below may be useful to you at this time.
Plan: Think through the change you wish to make in a rational way. Consider the implications of what you need to do in practical terms. What impact will this change have on your 'significant others'? What action will you take to replace the existing behaviour with a more positive alternative?
Be Practical: In most cases, the behaviour or habit you are trying to break has taken years to evolve, and become embedded as a significant part of your life over a long period of time. Don't expect that it will be easy to change overnight.
Be Positive: Start out with a positive determination to succeed.
Start Small: Whilst for some, the 'big bang' approach is appropriate, for many others setting small, short term targets that are achievable is more effective. Starting with a number of small successes can be the building blocks necessary to maintain and sustain the change in behaviour you are trying to make. Think Evolution rather than Revolution!!
Reward Yourself: Celebrate success and openly acknowledge the progress you are making. Obviously the rewards should be genuinely earned, and appropriate - opting for a chocolate cake 'reward' in the midst of a weight loss regime might be best avoided!
Lapses: Accept that there will inevitably be setbacks along the way, and plan for these. Don't allow these to be the excuse to fall back into old, established patterns of behaviour. When lapses happen - and they will happen - start again with renewed vigour. View lapses as diversions on your road to success, and don't get derailed from your ultimate goal.
Involving Others: No man is an island. Consider involving family, friends and/or colleagues in your quest for success. Others can provide support and encouragement when your willpower is wavering. Knowing others are aware of your goals may provide you with the extra impetus to succeed, if only to prove to them you can do it!
Finally, be clear that all change is difficult, and requires patience and perserverance (as are all things that are worth having). Remember, the Price of Persistence is always less than the Pain of Regret . Why not make that your motto for the weeks and months ahead?
Make that change, and take that first step by contacting EPM Consulting (www.epmconsulting.eu) for Personal, Executive & Lifestyle Coaching. To assist you (or a friend), and to reduce the financial pain of making this committment, EPM Consulting have a limited offer available to first 10 people to e-mail Patrick at info@epmconsulting.eu, with 'New Year Offer' as the subject line
Friday 10 February 2012
Three True Job Interview Questions
The only three true job interview questions are:
1. Can you do the job?
2. Will you love the job?
3. Can we tolerate working with you?
That’s it. Those three. Think back, every question you’ve ever posed to others or had asked of you in a job interview is a subset of a deeper in-depth follow-up to one of these three key questions. Each question potentially may be asked using different words, but every question, however it is phrased, is just a variation on one of these topics: Strengths, Motivation, and Fit.
Full article available from Forbes on http://www.forbes.com/sites/georgebradt/2011/04/27/top-executive-recruiters-agree-there-are-only-three-key-job-interview-questions/
1. Can you do the job?
2. Will you love the job?
3. Can we tolerate working with you?
That’s it. Those three. Think back, every question you’ve ever posed to others or had asked of you in a job interview is a subset of a deeper in-depth follow-up to one of these three key questions. Each question potentially may be asked using different words, but every question, however it is phrased, is just a variation on one of these topics: Strengths, Motivation, and Fit.
Full article available from Forbes on http://www.forbes.com/sites/georgebradt/2011/04/27/top-executive-recruiters-agree-there-are-only-three-key-job-interview-questions/
Wednesday 30 March 2011
Strategies for Taming your Inbox!
When used appropriately, email is an incredibly useful communication tool. But many of us feel overwhelmed by the amount of mail that we receive and feel the need to respond to promptly.
However, there are ways to manage your email so that you're more productive. In this article, we'll explore strategies for doing this, so that you can get on with the real work at hand.
Note:
Keep in mind that these strategies may not work for everyone. So use your own best judgment when thinking about how to manage your email
Checking Email
Checking your email regularly during the day can be an effective way to keep your inbox at manageable levels. However, the constant interruption and distraction that comes from multitasking in this way can dramatically lower your productivity, and disrupt your ability to enter a state of flow when working on high value projects.
Check Email at Set Times
One strategy you can use is to check email only at set points during the day. For instance, you may decide that you'll only check your email first thing in the morning, before lunch, and at the end of the day.
Here, it helps to set your email software to download messages only at certain times, so that you're not distracted by incoming messages. If you can't do this, at least make sure that audible and visual alerts are turned off.
When to Check Email
You can also reserve time to read and respond to email after a long period of focused work, or at the time of day when your energy and creativity are at their lowest (this means that you can do higher value work at other times). If you're concerned that your colleagues, boss, or clients will be annoyed or confused that you're not responding to their email quickly, explain that you only check email at certain times, and that they can call you or use instant messaging if the matter is really urgent.
Note:
Clearly, in some roles, you will have to check email on a regular basis, especially if your business uses email as its main communication tool. As with all of these strategies, use your judgment, based on your circumstances.
Reading Email
When it comes to reading email, you can waste hours if you don't use this time well.
The Two-Minute Rule
First, try using the "Two-Minute Rule" (a concept from David Allen, the author of "Getting Things Done") - if the email will take less than two minutes to process (a quick read, and a short answer) then take care of it right now, even if it's not a high priority.
The idea behind this is that if it takes less than two minutes to action, then reading and then storing the task away "to do later" takes longer than it would to just take care of the task now.
Schedule Time
For emails that will take longer than two minutes to read or respond to, schedule time on your calendar, or add this as an action on your To-Do List.
Most email programs will allow you to highlight, flag, or star messages that need a response, so utilize this handy feature whenever you can.
Tip:
Many of us get lots of internal notifications. These are those "FYI" emails from the corporate office or team members who want to keep us "in the loop." If you see your name in the cc field instead of the To field, chances are it's an FYI email. Consider filing it in a To Read folder, and tackle it when you have time.
Organizing Email
Can you imagine having an inbox with nothing in it? It almost sounds too good to be true! Although a completely empty inbox (also called "inbox zero") might be unrealistic for many of us, keeping our main inbox cleared can make us more organized, and help eliminate stress.
Filing Email
Start by setting up a simple filing system to help manage your mail.
You could use broad categories titled "Action Items," "Waiting," "Reference," and "Archives." If you're able to stay on top of your folders - particularly "Action" and "Waiting" folders - you could use them as an informal To-Do List for the day.
If four categories sounds too simplistic for your needs, you can set up a more detailed system. For instance, you could create a folder for every project that you're working on, or have a set folder for each of your clients or sales reps.
The advantage to creating specific folders for processing email is that it makes searching for past mail easier. Instead of scouring your entire email system, you can simply search in that particular folder.
Tip:
An alternative approach is to use a good PC-based search tool like Google Desktop Search - this makes it really easy to search for emails and other documents.
The best approach to use can depend on how quickly you need to access a specific email. If you need instant access (for example, if clients often call you to discuss emails) you may want to file into folders. If you don't, then desktop search may be all that you need.
Using Rules
Most email programs, such as Outlook and Gmail, allow you to establish "Rules" to automate sorting email into particular folders.
For instance, you might get several emails per day notifying you of sales that your company has made. You want to receive these, because you want to see what's happening, but you don't want them to clutter your Inbox.
This is where you could set up a Rule in your email program that moves emails with "Sale Notification:" in the subject line straight to the "Sales Made" folder as soon as they come in. This frees up your time from filing these emails, and allows you to keep all sales emails in one folder.
Non-Essential Email
If you regularly receive email such as newsletters, blogs and article feeds, consider having them re-routed to another email address, or use rules, so that they're instantly delivered to a particular folder.
This will help keep your primary inbox clear, and they'll be in one place, ready for you to read at a convenient time.
Tip:
You can make a world of difference for your colleagues, boss and clients by writing effective emails. This will not only save them stress and frustration, but succinct, relevant emails can also save an enormous amount of time - yours and theirs.
Good Team Habits
One of the best things that you can do, to limit the amount of email you need to process, is encourage your team to send you less.
For instance, if certain team members regularly send you long-winded emails, let them know. Tell them gently but firmly that because of the demand on your time, you'd appreciate emails no longer than a paragraph or two. Anything longer than that should warrant a phone call. Alternatively, they could drop by your office for a discussion.
Also, promote good email and communication strategies in your organization - encourage people to use the strategies highlighted in this article. .
Key Points:
Most of us feel overwhelmed by email. Although it's a great communication tool, more often than not it's overused. By managing it effectively, you can significantly boost your productivity.
To gain control of your inbox, start by checking and processing email only at certain times during the day. If you're concerned about the delayed response, let people know that you don't check your email constantly.
Also, try to keep your inbox as clear as possible. Organize mail using folders like "Action", "Waiting" and "Archives". And when you do check mail, use the two minute rule - any email that can be read and responded to in two minutes or less should be handled right then.
You can also reduce your incoming mail by asking people to send you less, and by advocating effective email and communication strategies in your organization.
This article is reproduced from Newsletter 184, issued by www.mindtools.com
Thursday 6 January 2011
Want to lose weight?
The following article, by James Sweetman, identifies 8 steps to an effective weight loss strategy.
1. Beliefs – getting your thinking right
Beliefs are statements that we hold to be true and we act in accordance with them. Most of the time our beliefs are unconscious, that is, we are not aware of them and the power they hold over us. In the context of weight loss, a typical belief is ‘losing weight is very tough.’ If we belief this to be true, we will seek evidence to verify this belief.
The experts I spoke with did not have any limiting beliefs in terms of fitness and health. Examples of their positive, empowering beliefs included:
“Life will be immeasurable improved when attention is paid to a healthy diet.”
“How I feel is a top priority.”
“I don’t have to be perfect all the time.”
Write out the beliefs you are holding in this area. A good way to uncover them is to simply think about what you would like to achieve and write out all the thoughts that come into your mind. What thoughts are limiting and could hold you back? What could you replace them with?
2. Focus on the end result
The people who succeed at losing weight and maintaining the loss are motivated by a dream much bigger and more positive than just losing weight. They see themselves living a healthy lifestyle. They begin to act and think like people who are in good physical shape. They change their thinking and the change in their actions follow automatically. It wouldn't be possible to effect and sustain such a radical change unless the person is motivated by a big dream that is positive in nature.
3. Planning
The bigger focus or dream is converted into results and achievements by having a future focus and planning ahead. Speaking with the experts, planning fell into two categories.
Firstly, having a goal focus. That could be completing the mini marathon in June or reaching a certain weight or dress size by Easter. The goal has to be specific and has to have a target date for completion, otherwise it is wishful thinking.
Secondly, all the experts recommended planning meals ahead. They suggested eating five small meals a day. To get started and to build good habits, they advised planning the week’s meals, all thirty five of them, at the beginning of the week. This will reduce the likelihood of finding yourself hungry with nothing in the fridge and making some less than good eating decisions.
4. Visualise your Achievements
Imagine in your mind how you will look and feel, and the life you will be living when you achieve your goal. How will you know you have achieved your goal unless you have determined what success means to you. So, take 10 minutes when you know you are not going to be disturbed and daydream about what you will look like when you have achieved your goal. Be specific. Writing out this description will make your goal seem much more real. Review what you have written every day and connect with your image of the new you. Connect with how achieving this result will make you feel. What will you be doing differently? What will you be saying and thinking when you have achieved your goal?
5. Measure your Results
To manage anything you have to be able to measure it. This is true in business, it is also true with diets. A simple technique is to get yourself a notebook. Each day write into your notebook what positive actions you are taking to make progress. It might be going for a walk or eating a salad for lunch. Also note what you are doing less of to reduce weight. For example, note that you didn’t have desert after dinner or resisted the cappuccino after lunch. If you want to note what the scales is telling you on a weekly basis or simply writing down how you are feeling, than that is also useful.
6. Who else benefits?
One of the findings from speaking with the nutrition experts that surprised me was learning that their primary focus was not on themselves. They wanted to be the best they could be in the areas of health and nutrition to be an example to others, to inspire other people to make healthier choices. It wasn’t just about them. If you think about it, don’t we always do more for other people than we do for ourselves? If you can embark on living a healthier lifestyle in tandem with a friend or partner, then you can give each other support and encouragement as you go along.
7. Resisting Temptation – what to do when the going gets tough
It was Oscar Wilde who said ‘I can resist everything except temptation.’ One of the areas that I wanted to get specific knowledge on when I spoke with the nutrition experts was how did they cope with resisting temptation. That moment when your hand is on the packet of crisps, or you make the decision to order a chocolate desert. What was interesting is that they all approached this in the same way and it wasn’t what I might have thought beforehand.
When tempted to eat unhealthily, they remembered a time in the past when they over-indulged. Perhaps after Christmas lunch or when they had a few too many drinks. They associated with this past memory, that is, they experienced it again on the inside, how they felt, what they saw, what they said to themselves. Some would then think about what it is they wanted to achieve, so they would have a contrast between the two extremes.
So if you overindulged over Christmas you can use that sense of bloatedness as a motivating factor for overcoming temptation.
All the experts said that aiming for 100% perfection in this area is a recipe (again pardon the pun) for disaster. It is what you do 80% of the time that matters. Going from four lattes a day to none is extreme. Going from four to two to one over a few weeks is steady progress.
8. Persistence
How long do you stick with something difficult before you give up? For many people in today’s immediate gratification society, if something doesn’t happen easily, they will not persevere. In a study carried out over a 10 year period in the US by The National Metabolic and Longevity Research Center they found that persistence is the single most important aspect of any diet or fitness program. The study followed a group of people (Group A) who exercised and dieted very strictly, but sporadically and compared those results with a second group (Group B) who exercised mildly and followed a very basic diet, but this group never varied from their routine. Even though Group B exercised and dieted far less (but did so persistently) they got 68% better results than those who exercised and dieted strictly but infrequently.
As the saying goes ‘if nothing changes then everything stays the same.’ This is true for our thoughts as well as our actions. Wouldn’t now be a good time to start making those changes? The above eight strategies work, I use them myself. But remember, knowledge is only potential power you have to take action to reap the rewards of your knowledge.
James Sweetman is the author of Graduate to Success and is a leading authority on Peak Performance. If you are ready to step into your potential, visit www.jamessweetman.com
Wednesday 29 December 2010
New Years Resolutions
The New Year stretches before us like 365 blank pages of a personal diary. What will be written on those pages by this time next year? Will it be a tale of health, wealth, romance and wondrous prosperity? Or will those pages tell a story of misery, sorrow and sadness?
There's only one thing for sure... whatever is written on those pages will be authored by you and me! Isn't that neat? Just think... each of us is writing our own personal action adventure... and... . . . . We Can Make It Come Out Anyway We Want!
The above words were written by Neil Asher on his blog, and don't they just ring true? As we approach the start of a New Year, we all have the opportunity to start afresh, to turn over a new leaf, to be everything we wanted to be. The possibilities are endless, limited only by our own imagination, and self-imposed obstacles.
What is stopping you moving ahead, moving forward, being what you want to be?
What boundaries are you placing in your own way? What patterns of thinking or behaviour are inhibiting you from being your best?
Its a New Year again, when many of us contemplate making changes in our life. For some, these will be minor alterations, whilst others may be considering more major changes. Commonly these changes involve shifts in behaviour (such as deciding to lose weight, to stop smoking, to take more exercise or to change direction in our careers or relationships). Often these changes have been germinating in our conscious or unconscious mind for some time, and a New Year offers us the opportunity psychologically to make a new start.
Research suggests there are three groups which people belong to when considering changing their behaviour, which broadly speaking can be categorised as:
non-contemplators: this group are generally happy with their lot, and see no need to change. This may be due to lack of insight, lack of motivation or being genuinely satisfied with their life and lifestyle at this time
pre-contemplators: this group have occasional (and perhaps increasing) pangs of guilt or dissatisfaction with their current situation, and would like certain things to be different. However, these insights are fleeting and have not yet become sufficiently irritating or disturbing to convert into the action required to change
contemplators: This group have reached the point where they are ready to take positive action to change. They are sufficiently dissatisfied with their current situation to make positive behavioural changes. This group are the prime focus of campaigns aimed at Smoking cessation etc at this time of year.
If you have reached the point where you are motivated to change, how might you improve your chances of success? The pointers outlined below may be useful to you at this time.
Plan: Think through the change you wish to make in a rational way. Consider the implications of what you need to do in practical terms. What impact will this change have on your 'significant others'? What action will you take to replace the existing behaviour with a more positive alternative?
Be Practical: In most cases, the behaviour or habit you are trying to break has taken years to evolve, and become embedded as a significant part of your life over a long period of time. Don't expect that it will be easy to change overnight.
Be Positive: Start out with a positive determination to succeed.
Start Small: Whilst for some, the 'big bang' approach is appropriate, for many others setting small, short term targets that are achievable is more effective. Starting with a number of small successes can be the building blocks necessary to maintain and sustain the change in behaviour you are trying to make. Think Evolution rather than Revolution!!
Reward Yourself: Celebrate success and openly acknowledge the progress you are making. Obviously the rewards should be genuinely earned, and appropriate - opting for a chocolate cake 'reward' in the midst of a weight loss regime might be best avoided!
Lapses: Accept that there will inevitably be setbacks along the way, and plan for these. Don't allow these to be the excuse to fall back into old, established patterns of behaviour. When lapses happen - and they will happen - start again with renewed vigour. View lapses as diversions on your road to success, and don't get derailed from your ultimate goal.
Involving Others: No man is an island. Consider involving family, friends and/or colleagues in your quest for success. Others can provide support and encouragement when your willpower is wavering. Knowing others are aware of your goals may provide you with the extra impetus to succeed, if only to prove to them you can do it!
Finally, be clear that all change is difficult, and requires patience and perserverance (as are all things that are worth having). Remember, the Price of Persistence is always less than the Pain of Regret . Why not make that your motto for the weeks and months ahead?
Make that change, and take that first step by contacting EPM Consulting (www.epmconsulting.eu) for Personal, Executive & Lifestyle Coaching. To assist you (or a friend), and to reduce the financial pain of making this committment, EPM Consulting have a limited offer available to first 10 people to e-mail Patrick at info@epmconsulting.eu, with 'New Year Offer' as the subject line
Thursday 4 November 2010
Handling Challenging Conversations with Confidence
This article was originally published in the Nov 2010 edition Ignite Magazine, produced by the Ken Blanchard Companies, and has been reproduced in full from http://www.kenblanchard.com/Business_Leadership/Management_Leadership_Newsletter/November2010_main_article/. Whilst this article has a firm business focus, similar principles can be applied to difficult conversations within our personal lives.
Most managers feel some reluctance when faced with having challenging conversations, according to Eryn Kalish, mediator, conflict resolution expert, and co-author of The Ken Blanchard Companies' Challenging Conversations program.
When this happens, a manager will sometimes shut down or withdraw from a situation instead of confronting it directly. While this strategy may keep the lid on a situation in the short term, the long-term damage is usually substantial with drops in productivity and morale due to ongoing conflict and disagreement. Whether the topic is delivering a difficult message, giving tough performance feedback, or confronting insensitive behavior, managers need to step into the “uncomfortableness.”
“Many people have been taught to avoid or gloss over difficult issues,” explains Kalish.
“Sometimes they are afraid that if they have these conversations they will make the situation worse. So managers will often avoid confronting situations hoping that by suppressing or ignoring the ‘negative’ feelings and thoughts that they will somehow go away. But it rarely gets better on its own and pretty soon the entire team is breaking down and the problem is much larger.”
The result can be damaged relationships, stalled projects, or just employees without much passion for their work.
“If an issue becomes a crisis, decisions are then made with very incomplete information. So the wisdom gets lost because people are then so triggered that you’re dealing with the situation at a time when everybody is really overheated and really upset.”
The fast-paced demands of today’s workplace make it increasingly important for managers to be able to effectively address sensitive subjects in the workplace. That’s one of the reasons why Kalish believes it is important for managers to create a safe space for people to have those conversations and address suppressed issues.
A 5-Step Process for Managers
To help improve their skills in dealing with challenging conversations, Kalish teaches managers how to speak up without alienating the other person and how to listen even if they are “triggered” by what they are hearing.
The concepts are easily understandable, explains Kalish, but it is something that’s challenging emotionally to practice. For managers just getting started, there are five skills Kalish recommends as a way of feeling comfortable and being open to others' feelings.
1.Stating concerns directly.
Speak up in a way that doesn't alienate other people. Understand how to get at the essence of what's important.
2.Probing for more information to gain a deeper understanding. Learn how to get more information from someone who might be hesitant to talk. Learn how to gently, but firmly, probe and get somebody to speak out when it is going to serve them and the situation.
3.Engaging others through whole-hearted listening.
Be able to listen even when it is uncomfortable. Learn how to work with your reactions so that you can focus and understand what the other person is saying.
4.Attending to body language.
Pay attention to body language and be able to spot discrepancies between what you are hearing and what you are seeing. How many times have you been sitting in a meeting when somebody said everything was fine but his or her body language was saying that it is clearly not? Avoid the temptation to say, “Oh, good, everything is ok. Let's move on.”
5.Keeping forward focused, but only when everybody is ready to move forward.
This can be a challenge for managers with a natural and usually positive bias for action. Learn to resist the urge to move forward prematurely. In challenging conversations the real issues often don’t come to light at first, and they can seep out in unhealthy ways later on.
More Communication, Not Less
During uncertain times it is important to increase your support of people.
As Kalish explains, “How are we going to work with all of the challenges we face today if people are all bottled up and frozen in fear or anger, or feeling like they might lash out? We need people to be vibrant and enthusiastic. Let’s not lose that connection with others or that connection to our own vibrancy. We need it now to liberate the energy that we all want and need to be productive and successful.”
One of the greatest skills managers can have today is how to listen well—both to their own thoughts and instincts as well as to the other person in order to really understand his or her point of view and perspective.
For managers willing to step up to the challenge, the results can be far-reaching, including quicker resolution of performance issues, better work relationships, fewer grievances, reduced tension, and fewer corporate crises.
Even in the most difficult of times, people can work together with colleagues in a way that is transformational. Start today by looking at ways to increase the frequency and quality of the conversations that are occurring within your organization.
Most managers feel some reluctance when faced with having challenging conversations, according to Eryn Kalish, mediator, conflict resolution expert, and co-author of The Ken Blanchard Companies' Challenging Conversations program.
When this happens, a manager will sometimes shut down or withdraw from a situation instead of confronting it directly. While this strategy may keep the lid on a situation in the short term, the long-term damage is usually substantial with drops in productivity and morale due to ongoing conflict and disagreement. Whether the topic is delivering a difficult message, giving tough performance feedback, or confronting insensitive behavior, managers need to step into the “uncomfortableness.”
“Many people have been taught to avoid or gloss over difficult issues,” explains Kalish.
“Sometimes they are afraid that if they have these conversations they will make the situation worse. So managers will often avoid confronting situations hoping that by suppressing or ignoring the ‘negative’ feelings and thoughts that they will somehow go away. But it rarely gets better on its own and pretty soon the entire team is breaking down and the problem is much larger.”
The result can be damaged relationships, stalled projects, or just employees without much passion for their work.
“If an issue becomes a crisis, decisions are then made with very incomplete information. So the wisdom gets lost because people are then so triggered that you’re dealing with the situation at a time when everybody is really overheated and really upset.”
The fast-paced demands of today’s workplace make it increasingly important for managers to be able to effectively address sensitive subjects in the workplace. That’s one of the reasons why Kalish believes it is important for managers to create a safe space for people to have those conversations and address suppressed issues.
A 5-Step Process for Managers
To help improve their skills in dealing with challenging conversations, Kalish teaches managers how to speak up without alienating the other person and how to listen even if they are “triggered” by what they are hearing.
The concepts are easily understandable, explains Kalish, but it is something that’s challenging emotionally to practice. For managers just getting started, there are five skills Kalish recommends as a way of feeling comfortable and being open to others' feelings.
1.Stating concerns directly.
Speak up in a way that doesn't alienate other people. Understand how to get at the essence of what's important.
2.Probing for more information to gain a deeper understanding. Learn how to get more information from someone who might be hesitant to talk. Learn how to gently, but firmly, probe and get somebody to speak out when it is going to serve them and the situation.
3.Engaging others through whole-hearted listening.
Be able to listen even when it is uncomfortable. Learn how to work with your reactions so that you can focus and understand what the other person is saying.
4.Attending to body language.
Pay attention to body language and be able to spot discrepancies between what you are hearing and what you are seeing. How many times have you been sitting in a meeting when somebody said everything was fine but his or her body language was saying that it is clearly not? Avoid the temptation to say, “Oh, good, everything is ok. Let's move on.”
5.Keeping forward focused, but only when everybody is ready to move forward.
This can be a challenge for managers with a natural and usually positive bias for action. Learn to resist the urge to move forward prematurely. In challenging conversations the real issues often don’t come to light at first, and they can seep out in unhealthy ways later on.
More Communication, Not Less
During uncertain times it is important to increase your support of people.
As Kalish explains, “How are we going to work with all of the challenges we face today if people are all bottled up and frozen in fear or anger, or feeling like they might lash out? We need people to be vibrant and enthusiastic. Let’s not lose that connection with others or that connection to our own vibrancy. We need it now to liberate the energy that we all want and need to be productive and successful.”
One of the greatest skills managers can have today is how to listen well—both to their own thoughts and instincts as well as to the other person in order to really understand his or her point of view and perspective.
For managers willing to step up to the challenge, the results can be far-reaching, including quicker resolution of performance issues, better work relationships, fewer grievances, reduced tension, and fewer corporate crises.
Even in the most difficult of times, people can work together with colleagues in a way that is transformational. Start today by looking at ways to increase the frequency and quality of the conversations that are occurring within your organization.
Wednesday 15 September 2010
Happiness & Positive Psychology
Positive Psychology’s primary focus is on what people do right to obtain and maintain optimum happiness (Compton, 2005), by striving to understand and help people develop qualities that lead to greater personal fulfilment. The premise of positive psychology is to promote factors that allow individuals to thrive and flourish by encouraging a change of focus in psychology from a preoccupation with repairing the worst things to a greater emphasis on discovering and building upon positive qualities.
The concept of happiness is the corner stone of the assumptions of positive psychology. Happiness is characterised by the experience of more frequent positive affective states than negative ones as well as a perception that one is progressing toward important life goals (Tkach & Lyubomirsky, 2006). Identifying factors that contribute to happiness has proven to be challenging. Interestingly though, one thing that does stand out in the research to date is that the attainment and pursuit of pleasure may not always lead to happiness.
Certain kinds of environmental factors or conditions have been found to be associated with happiness and include such things as; individual income, labour market status, health, family, social relationships, moral values and many others (Carr, 2004; Selim, 2008; Diener, Oishi & Lucas, 2003). Ultimately, in the pursuit of understanding happiness, there are two main theoretical perspectives which focus on addressing the question of what makes people feel good and happy. These are the hedonic and eudaimonic approaches to happiness (Keyes, Shmotkin, & Ryff, 2002).
Hedonic well-being is based on the notion that increased pleasure and decreased pain leads to happiness. Hedonic concepts are based on the notion of subjective well-being. Subjective well-being is ascientific term that is commonly used to denote the ‘happy or good life’. It comprises of an affective component (high positive affect and low negative affect) and a cognitive component (satisfaction with life). It is proposed that an individual experiences happiness when positive affect and satisfaction with life are both high (Carruthers & Hood, 2004).
Eudaimonic well-being, on the other hand, is strongly reliant on Maslow’s ideas of self actualisation and Roger’s concept of the fully functioning person and their subjective well being. Eudaimonic happiness is therefore based on the premise that people feel happy if they experience life purpose, challenges and growth. This approach adopts Self-Determination Theory to conceptualise happiness (Keyes et al., 2002; Deci & Ryan, 2000). Self determination theory suggests that happiness is related to fulfilment in the areas of autonomy and competence.
From this perspective, by engaging in eudaimonic pursuits, subjective well being (happiness) will occur as a by product. Thus, life purpose and higher order meaning are believed to produce happiness. It appears that the general consensus is that happiness does not result from the pursuit of pleasure but from the development of individual strengths and virtues which ties in with the concept of positive psychology (Vella-Brodrick, Park & Peterson, 2009). The differences between eudaimonic and hedonic happiness are listed below:
Hedonic (Subjective Wellbeing)
- Presence of positive mood
- Absence of negative mood
- Satisfaction with various domains of life (e.g. work, leisure)
- Global life satisfaction
Eudaimonic (Psychological Wellbeing)
- Sense of control or autonomy
- Feeling of meaning and purpose
- Personal expressiveness
- Feelings of belongingness
- Social contribution
- Competence
- Personal growth
- Self acceptance
Positive Psychology views happiness from both the hedonistic and eudaimonic view in which they define happiness in terms of the pleasant life, the good life and the meaningful life (Norrish & Vella-Brodrick, 2008). Peterson et al., identified three pathways to happiness from the positive psychological view:
1. Pleasure is the process of maximising positive emotion and minimising negative emotion and is referred to as the pleasant life which involves enjoyable and positive experiences.
2. Engagement is the process of being immersed and absorbed in the task at hand and is referred to as the good life which involves being actively involved in life and all that it requires and demands. Thus the good life is considered to result from the individual cultivating and investing their signature strengths and virtues into their relationships, work and leisure (Seligman, 2002), thus applying the best of self during challenging activities that results in growth and a feeling of competence and satisfaction that brings about happiness.
3. Meaning is the process of having a higher purpose in life than ourselves and is referred to as the meaningful life which involves using our strengths and personal qualities to serve this higher purpose. The meaningful life, like the good life, involves the individual applying their signature strengths in activities, but the difference is that these activities are perceived to contribute to the greater good in the meaningful life.
Ultimately, it is a combination of each of these three elements described above that positive psychology suggests would constitute authentic and stable happiness (Vella-Brodrick, Park & Peterson, 2009; Carruthers & Hood, 2004).
Flow and happiness
Another key contribution positive psychology has made to our understanding of the qualities and attributes of well-being is in the concept of flow. Flow is defined as an optimal state of engagement, happiness and peak experience that occurs when an individual is absorbed in an intrinsically motivating challenge (Norrish & Vella-Brodrick, 2008). Flow is typically characterised by being immersed in a specific activity that incorporates the following elements:
1. Concentration toward the task at hand that appears effortless and is not associated with mental strain or aggressive efforts to repress or control thinking (Vella-Brodrick, Park & Peterson, 2009),
2. Involvement in the task to the point where there is no need to think about what needs to be done before it is done (Vella-Brodrick, Park & Peterson, 2009), and
3. Enjoyment through being involved in and doing the specific activity (Vella-Brodrick, Park & Peterson, 2009).
The state of flow has been implicated in the pathways to happiness and thus expands further the concept of happiness beyond the pleasure state. To conclude on the influence of flow Csikszentmihalyi (1990) suggests that happiness is brought on by the experience of flow that allows people to enjoy life and function better in a number of different contexts (click here to watch Csikszentmihalyi’s TED Talk on Flow).
Personality Traits and Happiness
Personality studies indicate that happy and unhappy people have distinctive personality profiles. For example, happy people tend to be more extraverted, optimistic and usually have high self esteem. Happiness is also considered to be an emotion produced by positive and negative events and experiences (Selim, 2008). Interestingly, a number of reports have shown that extraverted individuals are happier than introverted individuals in the context of a broad range of life experiences (Carr, 2004; Tkach & Lyubomirsky, 2006; Furnham & Christoforou, 2007).
This has been attributed to the idea that extraverts react more strongly to positive stimuli designed to induce positive emotions when compared to introverts. Extraverts are also reported to have a better fit with their social environment that may trigger positive emotions of happiness. As such, extraverts are more likely to experience happiness than introverts who may not thrive in similar social settings (Furnham & Christoforou, 2007; Carr, 2004).
Happiness has also shown to be associated with easy sociability that involves natural, pleasant interaction with other people, another attribute typical of the extravert. Happiness of extraverts can be partially explained by their choice of enjoyable situations while those that are socially unskilled (e.g. introverts) may avoid such situations.
In contrast, unhappy people tend to have high levels of neuroticism. Neuroticism is the tendency to be vulnerable to feelings of anxiety and depression when faced with potentially stressful situations. Thus unhappy people are believed to be more reactive to unpleasant emotional stimuli compared to happier counterparts under the same conditions (Diener, Oishi & Lucas, 2003). Hofer, Busch and Kiessling (2008) support this point of view in stating that neuroticism is negatively associated with subjective well being (happiness) while openness to experience, agreeableness, extraversion and conscientiousness are positively related to subjective well being (happiness).
Biology of Happiness
This view purports that Individuals are born with the genetic makeup to be either "very” happy, reasonably content, or chronically dissatisfied. Positive emotions have been shown to coincide with higher levels of activity on the left side of the brain's prefrontal lobes. A key player seems to be the neurotransmitter dopamine, which carries “feel good” messages between brain cells. High levels of dopamine have been implicated in feelings of happiness while low levels may result in feelings of depression.
Lykken and Tellegen (1996) concluded from their study of twins that most people have an average level of happiness or a “set point” that is innate in them and therefore independent of environmental factors. They suggest that after we adjust to the effects of temporary highs and lows in emotionality (for example, happiness and sadness) we return to our biological “set point”. While it is understood that very intense feelings of joy or sadness may keep people off their “set point” for somewhat longer periods, it is believed that eventually every one returns to their baseline level of well being that is believed to be set by genetics (Compton, 2005).
From the biological perspective, depending on an individual’s genes, some people may have a natural enthusiasm for life, deriving pleasure from ordinary activities, or may require unusual adventures. But regardless of what makes us happy, a quiet walk or a jungle safari, after the initial high, we return to our happiness set-point regulated by our level of dopamine. For some people it is suggested that their set point may lean towards positive emotionality (high level of dopamine) whereby they will tend to be cheerful most of the time. Those with a set point directed more towards negative emotionality (low dopamine) will tend to gravitate toward varying degrees of pessimism and anxiety. It is also proposed that the biologically-programmed set-point isn't really a point, it's a range.
In this context we can influence this rage thus being able to alter our “set point” by creating an environment that is more conducive to feelings of happiness. That is why factors such as family environment, education level, and cultural factors all have an impact on an individual’s sense of happiness and wellbeing (Compton, 2005). Thus, rather than being a carte blanche on the individual’s state of happiness, the biological view still considers environmental factors to be an influence on the more enduring trait of happiness but only within the confines of a set-point range.
Happiness and Culture
When it comes to happiness, culture is considered to play a significant role. Researchers have concluded that most people across the globe do desire some form and degree of happiness. But that pursuit of happiness varies greatly depending on one's culture and circumstances (Carr, 2004). For example, very poor nations and those in dramatic political change invariably report the lowest levels of subjective well-being. Conversely, many of the wealthy and democratic Scandinavian countries consistently report the highest levels of happiness.
But a culture can also be poor in resources and rich in happiness as well. Latin American nations, for example, appear to have a more positive orientation and value happiness more than other countries (Maddux, 2004). At the other end of the scale, East Asian and African nations often place other values ahead of happiness, such as mastery and pleasing one's family or group (Carr, 2004).
Thus, how we individually define and experience happiness has as much to do with our cultural influences as it does with our personality, biological dispositions, personal goals and other individual factors. What this means is that while most people in practically every society will likely desire some form of well-being (both psychologically and physically), what they value will greatly determine what shape that pursuit of happiness is and what it will look like once acquired.
Because of such cultural variance in what factors contribute to high levels of happiness and well-being, it must be concluded that there are more determinants to happiness beyond the scope of what positive psychology currently understands. What is perhaps important to understand is that each culture finds its own sources of well-being and maximises these by building from their own cultural resources to pursue their own individual happiness.
Authentic Happiness
Positive psychology uses the term authentic happiness to describe the combination of behaviours that constitutes happiness and a good life. Authenticity in this context refers to both the ability to recognise and take responsibility for one’s own psychological experiences and the ability to act in ways that are consistent with those experiences. Authentic happiness is thought to derive from the identification and cultivation of signature strengths and virtues (Robbins, 2009).
Thus, authentic happiness suggests that we all have signature strengths that we use in challenging times to bring about change. The idea is that individuals should focus on their strengths and not their weaknesses in order to attain authentic happiness. The focus is on drawing on those strengths and using them as tools to maximise meaningful life. Greater authenticity was also linked to less depression and less perceived stress and fewer complaints of physical problems, creating a conducive climate for happiness (Compton, 2005).
Seligman (2002) differentiates between strengths and talents as they are often confused in the identification of individual signature strengths. It is suggested that strengths are moral traits while talents are innate. Talents are said to be relatively automatic whereas strengths are more voluntary. Although talent does not involve a choice about possessing it, there is a choice of whether to burnish it and where to deploy it. Strength on the other hand involves choices about when to use it and whether to keep building it (Seligman, 2002).
It is argued that signature strengths are built from the discovery and ownership of the strengths that an individual already possess. Seligman and his colleagues have identified 24 signature strengths and 6 virtues that are believed to be necessary for one to attain the authentic happiness.
Source: www.mentalhealthacademy.com.au
The concept of happiness is the corner stone of the assumptions of positive psychology. Happiness is characterised by the experience of more frequent positive affective states than negative ones as well as a perception that one is progressing toward important life goals (Tkach & Lyubomirsky, 2006). Identifying factors that contribute to happiness has proven to be challenging. Interestingly though, one thing that does stand out in the research to date is that the attainment and pursuit of pleasure may not always lead to happiness.
Certain kinds of environmental factors or conditions have been found to be associated with happiness and include such things as; individual income, labour market status, health, family, social relationships, moral values and many others (Carr, 2004; Selim, 2008; Diener, Oishi & Lucas, 2003). Ultimately, in the pursuit of understanding happiness, there are two main theoretical perspectives which focus on addressing the question of what makes people feel good and happy. These are the hedonic and eudaimonic approaches to happiness (Keyes, Shmotkin, & Ryff, 2002).
Hedonic well-being is based on the notion that increased pleasure and decreased pain leads to happiness. Hedonic concepts are based on the notion of subjective well-being. Subjective well-being is ascientific term that is commonly used to denote the ‘happy or good life’. It comprises of an affective component (high positive affect and low negative affect) and a cognitive component (satisfaction with life). It is proposed that an individual experiences happiness when positive affect and satisfaction with life are both high (Carruthers & Hood, 2004).
Eudaimonic well-being, on the other hand, is strongly reliant on Maslow’s ideas of self actualisation and Roger’s concept of the fully functioning person and their subjective well being. Eudaimonic happiness is therefore based on the premise that people feel happy if they experience life purpose, challenges and growth. This approach adopts Self-Determination Theory to conceptualise happiness (Keyes et al., 2002; Deci & Ryan, 2000). Self determination theory suggests that happiness is related to fulfilment in the areas of autonomy and competence.
From this perspective, by engaging in eudaimonic pursuits, subjective well being (happiness) will occur as a by product. Thus, life purpose and higher order meaning are believed to produce happiness. It appears that the general consensus is that happiness does not result from the pursuit of pleasure but from the development of individual strengths and virtues which ties in with the concept of positive psychology (Vella-Brodrick, Park & Peterson, 2009). The differences between eudaimonic and hedonic happiness are listed below:
Hedonic (Subjective Wellbeing)
- Presence of positive mood
- Absence of negative mood
- Satisfaction with various domains of life (e.g. work, leisure)
- Global life satisfaction
Eudaimonic (Psychological Wellbeing)
- Sense of control or autonomy
- Feeling of meaning and purpose
- Personal expressiveness
- Feelings of belongingness
- Social contribution
- Competence
- Personal growth
- Self acceptance
Positive Psychology views happiness from both the hedonistic and eudaimonic view in which they define happiness in terms of the pleasant life, the good life and the meaningful life (Norrish & Vella-Brodrick, 2008). Peterson et al., identified three pathways to happiness from the positive psychological view:
1. Pleasure is the process of maximising positive emotion and minimising negative emotion and is referred to as the pleasant life which involves enjoyable and positive experiences.
2. Engagement is the process of being immersed and absorbed in the task at hand and is referred to as the good life which involves being actively involved in life and all that it requires and demands. Thus the good life is considered to result from the individual cultivating and investing their signature strengths and virtues into their relationships, work and leisure (Seligman, 2002), thus applying the best of self during challenging activities that results in growth and a feeling of competence and satisfaction that brings about happiness.
3. Meaning is the process of having a higher purpose in life than ourselves and is referred to as the meaningful life which involves using our strengths and personal qualities to serve this higher purpose. The meaningful life, like the good life, involves the individual applying their signature strengths in activities, but the difference is that these activities are perceived to contribute to the greater good in the meaningful life.
Ultimately, it is a combination of each of these three elements described above that positive psychology suggests would constitute authentic and stable happiness (Vella-Brodrick, Park & Peterson, 2009; Carruthers & Hood, 2004).
Flow and happiness
Another key contribution positive psychology has made to our understanding of the qualities and attributes of well-being is in the concept of flow. Flow is defined as an optimal state of engagement, happiness and peak experience that occurs when an individual is absorbed in an intrinsically motivating challenge (Norrish & Vella-Brodrick, 2008). Flow is typically characterised by being immersed in a specific activity that incorporates the following elements:
1. Concentration toward the task at hand that appears effortless and is not associated with mental strain or aggressive efforts to repress or control thinking (Vella-Brodrick, Park & Peterson, 2009),
2. Involvement in the task to the point where there is no need to think about what needs to be done before it is done (Vella-Brodrick, Park & Peterson, 2009), and
3. Enjoyment through being involved in and doing the specific activity (Vella-Brodrick, Park & Peterson, 2009).
The state of flow has been implicated in the pathways to happiness and thus expands further the concept of happiness beyond the pleasure state. To conclude on the influence of flow Csikszentmihalyi (1990) suggests that happiness is brought on by the experience of flow that allows people to enjoy life and function better in a number of different contexts (click here to watch Csikszentmihalyi’s TED Talk on Flow).
Personality Traits and Happiness
Personality studies indicate that happy and unhappy people have distinctive personality profiles. For example, happy people tend to be more extraverted, optimistic and usually have high self esteem. Happiness is also considered to be an emotion produced by positive and negative events and experiences (Selim, 2008). Interestingly, a number of reports have shown that extraverted individuals are happier than introverted individuals in the context of a broad range of life experiences (Carr, 2004; Tkach & Lyubomirsky, 2006; Furnham & Christoforou, 2007).
This has been attributed to the idea that extraverts react more strongly to positive stimuli designed to induce positive emotions when compared to introverts. Extraverts are also reported to have a better fit with their social environment that may trigger positive emotions of happiness. As such, extraverts are more likely to experience happiness than introverts who may not thrive in similar social settings (Furnham & Christoforou, 2007; Carr, 2004).
Happiness has also shown to be associated with easy sociability that involves natural, pleasant interaction with other people, another attribute typical of the extravert. Happiness of extraverts can be partially explained by their choice of enjoyable situations while those that are socially unskilled (e.g. introverts) may avoid such situations.
In contrast, unhappy people tend to have high levels of neuroticism. Neuroticism is the tendency to be vulnerable to feelings of anxiety and depression when faced with potentially stressful situations. Thus unhappy people are believed to be more reactive to unpleasant emotional stimuli compared to happier counterparts under the same conditions (Diener, Oishi & Lucas, 2003). Hofer, Busch and Kiessling (2008) support this point of view in stating that neuroticism is negatively associated with subjective well being (happiness) while openness to experience, agreeableness, extraversion and conscientiousness are positively related to subjective well being (happiness).
Biology of Happiness
This view purports that Individuals are born with the genetic makeup to be either "very” happy, reasonably content, or chronically dissatisfied. Positive emotions have been shown to coincide with higher levels of activity on the left side of the brain's prefrontal lobes. A key player seems to be the neurotransmitter dopamine, which carries “feel good” messages between brain cells. High levels of dopamine have been implicated in feelings of happiness while low levels may result in feelings of depression.
Lykken and Tellegen (1996) concluded from their study of twins that most people have an average level of happiness or a “set point” that is innate in them and therefore independent of environmental factors. They suggest that after we adjust to the effects of temporary highs and lows in emotionality (for example, happiness and sadness) we return to our biological “set point”. While it is understood that very intense feelings of joy or sadness may keep people off their “set point” for somewhat longer periods, it is believed that eventually every one returns to their baseline level of well being that is believed to be set by genetics (Compton, 2005).
From the biological perspective, depending on an individual’s genes, some people may have a natural enthusiasm for life, deriving pleasure from ordinary activities, or may require unusual adventures. But regardless of what makes us happy, a quiet walk or a jungle safari, after the initial high, we return to our happiness set-point regulated by our level of dopamine. For some people it is suggested that their set point may lean towards positive emotionality (high level of dopamine) whereby they will tend to be cheerful most of the time. Those with a set point directed more towards negative emotionality (low dopamine) will tend to gravitate toward varying degrees of pessimism and anxiety. It is also proposed that the biologically-programmed set-point isn't really a point, it's a range.
In this context we can influence this rage thus being able to alter our “set point” by creating an environment that is more conducive to feelings of happiness. That is why factors such as family environment, education level, and cultural factors all have an impact on an individual’s sense of happiness and wellbeing (Compton, 2005). Thus, rather than being a carte blanche on the individual’s state of happiness, the biological view still considers environmental factors to be an influence on the more enduring trait of happiness but only within the confines of a set-point range.
Happiness and Culture
When it comes to happiness, culture is considered to play a significant role. Researchers have concluded that most people across the globe do desire some form and degree of happiness. But that pursuit of happiness varies greatly depending on one's culture and circumstances (Carr, 2004). For example, very poor nations and those in dramatic political change invariably report the lowest levels of subjective well-being. Conversely, many of the wealthy and democratic Scandinavian countries consistently report the highest levels of happiness.
But a culture can also be poor in resources and rich in happiness as well. Latin American nations, for example, appear to have a more positive orientation and value happiness more than other countries (Maddux, 2004). At the other end of the scale, East Asian and African nations often place other values ahead of happiness, such as mastery and pleasing one's family or group (Carr, 2004).
Thus, how we individually define and experience happiness has as much to do with our cultural influences as it does with our personality, biological dispositions, personal goals and other individual factors. What this means is that while most people in practically every society will likely desire some form of well-being (both psychologically and physically), what they value will greatly determine what shape that pursuit of happiness is and what it will look like once acquired.
Because of such cultural variance in what factors contribute to high levels of happiness and well-being, it must be concluded that there are more determinants to happiness beyond the scope of what positive psychology currently understands. What is perhaps important to understand is that each culture finds its own sources of well-being and maximises these by building from their own cultural resources to pursue their own individual happiness.
Authentic Happiness
Positive psychology uses the term authentic happiness to describe the combination of behaviours that constitutes happiness and a good life. Authenticity in this context refers to both the ability to recognise and take responsibility for one’s own psychological experiences and the ability to act in ways that are consistent with those experiences. Authentic happiness is thought to derive from the identification and cultivation of signature strengths and virtues (Robbins, 2009).
Thus, authentic happiness suggests that we all have signature strengths that we use in challenging times to bring about change. The idea is that individuals should focus on their strengths and not their weaknesses in order to attain authentic happiness. The focus is on drawing on those strengths and using them as tools to maximise meaningful life. Greater authenticity was also linked to less depression and less perceived stress and fewer complaints of physical problems, creating a conducive climate for happiness (Compton, 2005).
Seligman (2002) differentiates between strengths and talents as they are often confused in the identification of individual signature strengths. It is suggested that strengths are moral traits while talents are innate. Talents are said to be relatively automatic whereas strengths are more voluntary. Although talent does not involve a choice about possessing it, there is a choice of whether to burnish it and where to deploy it. Strength on the other hand involves choices about when to use it and whether to keep building it (Seligman, 2002).
It is argued that signature strengths are built from the discovery and ownership of the strengths that an individual already possess. Seligman and his colleagues have identified 24 signature strengths and 6 virtues that are believed to be necessary for one to attain the authentic happiness.
Source: www.mentalhealthacademy.com.au
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